Contact information

Contact Information

MY LUXURY GEMS is available to answer questions, provide product information, assist with order tracking, and help with requests related to exchanges, returns, and refunds.

Company Information

Business Name: My Luxury Gems

Legal Representative: Mario Almeida Batista

CNPJ: 50602859/0001-49

Business Address

Avenida Luiz Boiteux Piazza 4410, Ponta das Canas, Florianópolis, SC 88056-000, Brazil

Customer Service Channels

Contact Page: Click here

📧 sac@myluxurygems.com
💬 +55 (48) 98807-8372

Customer Service Hours

Monday to Friday

9:00 AM to 6:00 PM

Customer Support

Our team is available to assist with:

• Product information;

• Order tracking;

• Exchanges and returns;

• Refund requests;

• General questions about purchases and deliveries.

We strive to respond to all inquiries as quickly as possible in order to provide a safe, transparent, and efficient shopping experience.